Privacy Statement of RD Foods B.V.
About how we process personal data of our (website) visitors, customers and suppliers
Version: August 2020
RD Foods is convinced that protection of personal data and respecting privacy is of great importance. Personal data are treated with the greatest possible care. We find it important that the processing of personal data is executed in a manner that is in accordance with the existing safeguards for the protection of privacy. In this, we follow legislation regarding the protection of personal data, such as the General Data Protection Regulation (GDPR), as well as other Dutch related applicable laws and regulations.
RD Foods B.V. is seated in Rotterdam, the Netherlands and is registered at the Chamber of Commerce under number 56357907.
What personal data does RD Foods process?
Personal data are data that can identify you, such as your name, address, e-mail address, IP address, telephone number and age. In particular, we process the following categories of personal data:
|Categories of personal data|
|(Potential) Customers and suppliers||
|Visitors of our Website / E-mail contacts||
· Cookies (see below for more information about cookies). Inter alia, this concerns your computer’s IP address, browser version, pages on our Website that you visit, the time and date of your visit, time spent on those pages and other statistics that may contain personal data.
How does RD Foods obtain your personal data?
RD Foods can get access to your personal data in various ways, but mainly because we do business together and we, therefore, have obtained your personal data from you or one of your colleagues. We may also collect data because you used our Website or sent us an e-mail.
Without this personal data, we cannot (among other things) conclude and/or execute agreements with your company and/or answer your e-mails. Without cookies, some parts of our Website may not be accessible. The purposes of our processing are described in more detail below.
On what grounds and for what purposes does RD Foods process your personal data?
The personal data that we collect are necessary for the sale and purchase of our products and for providing and improving the Website. Furthermore, we process personal data to communicate with you (e.g. in case you would contact us with a question).
We process personal data in particular for the following purposes and only to the extent necessary for those purposes:
• To take and handle orders and deliver our products to our customers;
• To telephone our customers for sales purposes and otherwise communicate with customers;
• To buy products from and communicate with our suppliers;
• To answer your questions;
• To protect your and our safety and properties;
• To provide functionality, analyse performance, fix errors, and improve usability and effectiveness of our Website (see ‘cookies’ below).
Access to your personal data
Except if otherwise indicated below, only the employees of RD Foods who need access to your personal data to perform activities for the aforementioned purposes have direct access to your personal data to perform their work. Employees of RD Foods who have access to personal data are bound by confidentiality. In this way (in combination with the security measures mentioned below) we ensure that the personal data are only accessible to persons who are authorized to do so by virtue of their position and that the personal data is only used for the purposes for which the personal data were obtained.
Exchange of personal data with third parties and/or other countries
In principle, RD Foods does not make the personal data available to third parties. However, for certain purposes we may communicate your name and business details indicated above to third parties. These third parties are, besides processors (like software and cloud providers and IT
assistants) and carriers, mainly other entities of the RD Foods Group in and outside the European Union. These entities will receive your contact details, for example, if you are planning on visiting one of our plants within or outside the European Union. RD Foods will enter into written agreements with these parties, by which they are obligated not to disclose or use the information for any other purpose and bound to security and other requirements.
In some cases, we are required by law to provide personal data to (other) institutions or authorities. We always look at how we can respect your privacy as much as possible. The sharing of your personal data occurs where reasonably possible in anonymous or otherwise pseudonymized form.
Security of personal data
RD Foods handles the personal data with the utmost care and takes appropriate and commercially acceptable means of organizational and technical security measures to protect the personal data of our (website) visitors, customers and suppliers against unauthorized access or changes, disclosure or destruction of personal data. Therefore, we comply with the applicable security standards. In addition, the use of the Website and the information that is exchanged, collected and analyzed there, is encrypted with an SSL-certificate. You can recognize this by the lock sign in the URL bar.
Remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. If, despite the security measures we have taken, there is a security incident that is very likely to have an adverse effect on your privacy, we will inform you as soon as possible about the incident. We therefore inform you about the measures we have taken to limit the consequences and to prevent any recurrence in the future.
If you unexpectedly encounter a security breach or you suspect that the security of your personal data is not properly guaranteed, please contact RD Foods immediately. RD Foods has procedures to handle these reports adequately and carefully in accordance with applicable legislation. Please find our contact details below.
RD Foods does only store personal data as long as necessary for the purpose for which it has been processed or for any longer period we are required for by law. Below you can find an indication of how long we store your personal data. Retention periods may be longer, for example in case of disputes.
(Potential) Customers and suppliers
|· Two (2) years after our last contact or after the end of an agreement.|
|Visitors of our Website|| · Depending on the type of cookie (please also see below), but the maximum retention period is one (1) year after your session;
Our Website uses these cookies to collect information and to improve our services. A cookie is used, among other things, to optimize the use of the Website. When you visit our Website for the first time, you have the option to switch certain cookies on or off or block or delete cookies via your web browser. If you choose to refuse certain cookies, you may not be able to use (parts of) our website. Most parts of our Website will remain readable.
We use the following cookies:
1. Required cookies
Required cookies are necessary cookies relate to the functionality of our websites and allow us to improve the service we offer to you through our websites, for example by allowing you to carry information across pages of our website to avoid you having to re-enter information, or by recognizing your preferences when you return to our website.
2. Analytical cookies
Analytical cookies allow us to recognize and to count the number of visitors to our website, to see how visitors move around the website when they are using it and to record which content viewers view and are interested in. This helps us to determine how frequently particular pages and advertisements are visited and to determine the most popular areas of our website. This helps us to improve the service which we offer to you by helping us make sure our users are finding the information they are looking for, by providing anonymized demographic data to third parties in order to target advertising more appropriately to you, and by tracking the success of advertising campaigns on our website.
3. Social media cookies
These cookies allow you to share Website content with social media platforms (e.g., Facebook, Twitter, Instagram). This cookie remembers that a visitor is logged in, so they don't have to log in to Vimeo again when they want to share something. These cookies are placed by third parties. For more information, please see the Vimeo privacy statement. This information changes regularly, we have no influence on this, but do our best to keep the links to the statements up to date.
4. Tracking cookies
Tracking cookies (or targeted advertising cookies) are used to track visitors so that advertisements are dis-played that may be relevant to you. This makes these ads more valuable to both you and the advertiser. The cookies are usually placed by third-party advertising networks with a website operator’s permission but can be placed by the operator themselves. They can remember that you have visited a website, and this information can be shared with other organizations, including other advertisers. During your first visit to the website you will be asked whether you want to accept these cookies. If you do not accept the cookies, the Website will not place tracking cookies. Vimeo may still place tracking cookies if you make use of these services.
An overview of our used cookies can be found below:
You can learn how to manage cookies on your web browser by following the Browser Cookies Guide: https://privacypolicies.com/blog/browser-cookies-guide/.
websites and/or services.
Your rights with regard to the processing of personal data
You have the following rights with regard to the processing of your personal data:
• You can request information about and/or access to the personal data that we process about you. This means that you can request which personal data has been registered and for what purposes that personal data is used;
• You can object to the processing of your personal data, for example if you believe that the use of your personal data is not necessary for the performance of our activities or to comply with a legal obligation;
• You can request us to have your personal data changed/corrected and/or to limit the processing of your personal data;
• You can also ask us to remove your personal data from our systems;
• You can also ask us to ensure that your personal data is transferred to another party.
In case of processing activities for which your permission is required and given, you can always withdraw your consent.
Requests regarding the exercise of the aforementioned rights can be submitted via the contact details below. We will update you on the status of your request within one (1) month after receiving your request. We will comply with your request, unless we have a compelling and legitimate interest not to delete data that outweighs your privacy interest or when fulfilling your request is otherwise not required by law and/or in case we could then no longer perform our agreement with you. If we have deleted the data, for technical reasons we cannot immediately remove all copies of the data from our systems and backup systems. We may refuse to comply with the aforementioned requests if they are made unreasonably often, require unreasonable technical efforts, or have unreasonable technical consequences for our systems or endanger the privacy of others. If RD Foods has complied with a request to improve, supplement or delete personal data, we will also inform third parties to whom this personal data has been provided of the changes made.
If you are not satisfied with the way in which we have dealt with your request or objection or otherwise with the processing of your personal data by RD Foods, you can also submit a complaint about the use of your personal data to the Data Protection Authority via the following link: https://autoriteitpersoonsgegevens.nl/nl/zelf-doen/privacyrechten/klacht-over-gebruik-persoonsgegevens?qa=klacht.
RD Foods BV
Ms. Connie Vroon
3016 BA Rotterdam